Category: Communication Skills

How to Manage Your Boss

Mary Abbajay“Look at who your boss is; understand how they operate—don’t judge; understand how you operate; and then assess the gap.”
—Mary Abbajay, organizational and leadership development expert and author, Managing Up

Most leadership books focus on how to manage the people who report to you. But equally important is how you manage your boss. (And we all have a boss—even CEOs of public companies have to report to a board.) In the latest episode of Women Amplified, Mary Abbajay discusses how to work with a wide range of challenging bosses—and make almost any relationship better.

 

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Posted in Communication Skills, Life on Your Terms, Podcasts Tagged , , |

To Be a Great Boss, Focus on These Three Qualities

Fran Hauser

If you’ve ever been told you won’t be able to get ahead if you’re too nice, Fran Hauser, author of The Myth of the Nice Girl, has news for you.

You don’t have to choose between kindness and strength. You only have to focus on how you communicate—which is more important today than ever. Read More

Posted in Speaker Articles, Communication Skills, Goals & Priorities, Success & Leadership Tagged , , , , , |

Four Ways to Candidly Improve Your Work Relationships

Kim Scott

It can’t be fun to be pulled aside by Sheryl Sandberg, after giving what you think was a successful presentation to Google’s Sergey Brin and Eric Schmidt, and be told that when you say “um” every third word, it makes you sound ignorant and stupid and you really should see a speech coach.

But Kim Scott, author of New York Times best-selling book, Radical Candor, was  immensely grateful for the experience—because, after seeing that speech coach, she discovered she really did say “um” every third word; and after a career of giving talks, she felt like Sandberg was the first person to point out that she had a giant hunk of spinach between her teeth. Read More

Posted in Speaker Articles, Communication Skills, Success & Leadership Tagged , , |

Want to Be a Better Leader? Help Your Team Stop Complaining and Be More Accountable

Cy Wakeman“Drama in the broader sense is unproductive thinking and disruptive behavior. We call it emotional waste. It is anything taking energy away from results and happiness in the workplace. It’s a subtraction.”
—Leadership expert and author Cy Wakeman

In this refreshing new conversation, leadership expert and New York Times best-selling author Cy Wakeman explains why unproductive workplace drama is on the rise—and how you can avoid it, be happier and more productive, and save yourself 2.5 hours a day.

 

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Posted in Communication Skills, Health & Wellness, Podcasts Tagged , , |

Tired of Feeling Invisible? Here’s How to Be Seen and Rewarded

How to command an audience

“Do you feel sometimes like there’s a person inside that’s screaming to jump out?” asks leadership expert and executive coach Charmaine McClarie. “I want you to let that person out because that person is really the truth of who you are.”

But to be recognized and rewarded for who you truly are, it’s essential to use the language of leadership that makes people turn their heads and listen, says McClarie, who says her strategies have helped 98 percent of her clients be promoted within 18 months.

Here are her top five: Read More

Posted in Speaker Articles, Communication Skills, Job Advancement, Marketing Yourself & Your Small Business Tagged , |

How to Be Allies Without Fear | 2019 Workplace Summit Session

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Research has shown that diverse teams drive innovation and bottom line success. Yet greater workplace diversity also presents the immense challenge of finding common ground across differences. This powerful and interactive workshop will explore how we can move forward together. Offering actionable strategies you can immediately implement on your own and with your team, it will show how to be an effective ally, improve communication, manage conflict, and build inclusive cultures where employees feel respected and valued.

Featuring:
W. Brad Johnson, Ph.D, clinical psychologist, professor of psychology in the Department of Leadership, Ethics, and Law, United States Naval Academy, faculty associate, Johns Hopkins University and co-author, Athena Rising
David Smith, Ph.D, associate professor of Sociology in the Department of National Security Affairs, United States Naval War College, former Navy pilot and co-author, Athena Rising

Emcee: Dave Kim, executive director, global inclusion & diversity, Gilead Sciences @gileadsciences

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Posted in Communication Skills, Embrace the Unknown, Innovation, Success & Leadership, Breakout Session Tagged , , |

Building Trust & Navigating the Workplace After #MeToo | 2019 Workplace Summit Session

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The #MeToo movement has led us to a watershed moment. Cultural norms and workplace policies are evolving. And new questions and realities are starting to surface. A recent study by LeanIn.Org and SurveyMonkey showed that twice as many male managers now feel uncomfortable working alone with, socializing with, and mentoring women. This is a pivotal moment for gender partnership. Come hear this forward-looking conversation about how to dispel fear, build trust, and develop workplace cultures that work for everyone.

Thought Leader:
Rachel Thomas, president, Lean In Foundation @leaninorg
Panelists:
Amy E. Gallo, author, HBR Guide to Dealing with Conflict @amyegallo
W. Brad Johnson, Ph.D, clinical psychologist, professor of psychology in the Department of Leadership, Ethics, and Law, United States Naval Academy, faculty associate, Johns Hopkins University and co-author, Athena Rising
Lori Nishiura Mackenzie, executive director, Clayman Institute for Gender Research, Stanford University @lorinmackenzie
Emcee:
Ashraf Hebela, head, analytics & sales operations, Silicon Valley Bank @svb_financial

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Posted in Communication Skills, Innovation, Success & Leadership, Breakout Session Tagged , , , , |

Talking (and Listening) Constructively | 2019 Workplace Summit Session

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Featuring: Celeste Headlee, communication and human nature expert, award-winning journalist & author, We Need to Talk @celesteheadlee

In our workplaces and in our world, civil discourse is losing ground at a time when we need it most. Great conversations have the power to diffuse conflict, strengthen relationships, and build understanding across differences. As a radio host, Celeste Headlee has interviewed thousands of people from all sides of the equation, giving her a unique perspective on talking–and listening–constructively. She shares the art and science behind effective communication, sharing her practical lessons for improving your skills and broadening your view of what makes a productive conversation.

Emcee:
Stacey Clark Ohara, global head, inclusion & diversity, Juniper Networks @junipernetworks

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Posted in Communication Skills, Breakout Session Tagged , , |

2019 Session | The Introverted Leader: Building on Your Quiet Strength

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To advance their careers, many introverts think they must subvert their natural tendencies and change who they are. But you don’t have to pretend to be an extrovert to rise to the top. By recognizing the value in listening, carefully preparing, and making others feel valued, introverts can build on their quiet strength and make it a source of great power. In this conversation, business leaders share their advice for tapping into your introverted tendencies and succeeding in an extroverted world. Read More

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Posted in Communication Skills, Life on Your Terms, Breakout Session Tagged , , , , |

2019 Session | Radical Candor: Better Relationships at Work

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The relationships you have with your team are at the center of being a great leader. In her best-selling book Radical Candor, author Kim Scott outlined a new framework for being an amazing boss and colleague that centers on challenging directly while showing that you care personally. In this workshop, learn how to better fulfill your core responsibilities as a leader by creating a culture of feedback, helping the people on your team achieve their fullest potential, and driving results collaboratively. This workshop is for anyone who wants to give high-quality feedback, communicate clearly and directly, and build better relationships at work. Read More

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Posted in Communication Skills, Small Business, Success & Leadership, Breakout Session Tagged , , |
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