Frequently Asked Questions

Information for 2020 Attendees:

Name Badges / Tickets

You should arrive at the Workplace Summit or Conference with your printed name badge as it is your ticket for entry. All attendees print their own name badges or tickets. If you have a problem printing your badge, come to the Help Desk on the second level outside the Exhibit Hall and we will print it for you.

The main registrant for a group of people has been instructed to email the badges / tickets to each person in the group for them to print themselves.

If someone else registered you or bought your ticket, and you are not the “main” registrant, please contact the main registrant for your badge or ticket. Only the main registrant was given a username and password to log in to email the badges.==

Main registrants: To email badges, log in to your account. (Login information was emailed to you in your confirmation). Click on the “Badges / Tickets” button. Next to your attendee names, choose “Email Name Badges.” 

Lanyards and badge holders will be provided at the conference.

Special Meal Requests (Conference Only)

The deadline to request special meals was February 1 and they are no longer available.

Standard Meal
Sumac Chicken – Chicken breast, sumac, olive oil, salt and pepper
Bulgur with wilted spinach; roasted radishes; coffee-roasted carrots with citrus glaze and fresh mint
Lemon Mousse

Alternate Meal – Vegan and Gluten-Free
Sumac Tofu with Quinoa
Roasted radishes, coffee-roasted carrots with citrus glaze and fresh mint
Lemon tart, raspberry sauce, raspberries

If neither meal meets your needs due to restrictions, allergies or you simply want something different, you may bring your own lunch with you.

Cancellations / Replacements / Name Changes

All tickets are non-refundable, however you may transfer your registration to someone else. Simply log in to your account and Edit the badge name, then email it to the new attendee for him/her to print.

If you were registered by someone else and can no longer attend, the primary registrant technically owns that ticket / name badge and only they can make any changes – please contact the person who registered you.

Changes can be made to attendee names until the conference begins.

If you have changes to attendees the day of the conference, please send the attendees to the Help Desk for new badges (with some sort of documentation that they are to replace someone else). The Help Desk will open at 7:00am.

Breakout Session Choices

All breakout sessions and the morning keynote session are first-come, first-served seating. There is no selecting breakout sessions in advance. 

We highly recommend all attendees download the App WatermarkConf in advance of the conference and they can use it to plan their day. They can create a schedule in the App of which sessions they want to attend, but it does not guarantee seating in any session. We suggest you have a first and second choice in mind for each session time. Also, the App will alert you onsite if a session is full so that you don’t waste time walking to it; and will also show which sessions still have room.

Nursing Mothers

We do have nursing mother’s rooms with privacy screens, extra electrical outlets and a refrigerator for storing pumped milk. Locations will be in the printed program you receive onsite as well as the WatermarkConf app.

Bag Check

Lost and found and coat check for the day will be located in the HUB, adjacent to the lobby. You may check luggage/ large bags there.


Laptop bags, backpacks and purses of all sizes are allowed. All bags are subject to search when you enter through security.

Hoping for Tickets

The Conference is completely sold out and we do not have tickets available for sale. If we did, we would alert those at the top of our wait list via email.

Workplace Summit and the Livestream tickets are still available on our website through 2/11.

Please check our Facebook page and the conference app to connect with individuals who may be looking to sell or donate their tickets last-minute. Any transactions are private, and the conference does not assist in matching up those looking for tickets with those selling tickets.


When is the conference?

The 2020 conference will be held on Wednesday, February 12, 2020. Sign up for our newsletter to receive news and updates, including registration announcements for future conferences.

How long is the conference?

One day, 7:30 AM to 5:00 PM (exact times subject to change)

Where is the conference?

San Jose Convention Center
150 W. San Carlos St.
San Jose, CA 95113
(408) 295-9600

For directions, please visit Travel information will be posted on our Travel and Discounts page as the conference date gets closer and will also be included in the registration confirmations sent via mail three weeks prior to the event.

Who is speaking this year?

Information changes frequently as more speakers are added onto the conference; please check our speaker page for updated information.

How much is a ticket and what does it include?

Tickets to the 2020 Conference are sold out and we do not anticipate releasing additional tickets. As an alternative, consider attending the Feb. 11 Workplace Summit or purchasing a Livestream Ticket to watch the Feb. 12 event live from your device.

2020 Conference tickets were $250 each, or $2,500 for a table of ten. 

Your main day Conference ticket includes:

– Seated lunch
– Two main keynote sessions
– Three breakout sessions featuring more than 15 topics to choose from
– Afternoon small-group “roundtables” and networking opportunities
– All-day access to the Exhibit Hall, featuring local and women-owned businesses, additional workshops, a bookstore and more
– Access to one-on-one career coaching and resume critique

We typically sell out well in advance of the conference date. 

Tickets to the 2020 Workplace Summit are $75 each, and Livestream access is $50 per device.

What should I wear?

Attendees generally wear business casual attire. During the day, you will be moving throughout the convention center, including up and down stairs, so wear comfortable and appropriate clothing and shoes.

How do I register?

Tickets for all events are sold exclusively online. Click the “Register Now” button in the top-right corner of each page to purchase tickets for available events.

What is the Workplace Summit?

The Workplace Summit returns the afternoon before the main conference in the San Jose Convention Center. This afternoon of lectures and workshops is designed to bring thought leaders together in one place to educate mid-level managers, executives and HR professionals about strategies to achieve inclusion and diversity in the workplace. We strive for at least a 50% male audience to foster more productive discussions.

Learn more.


All tickets are non-refundable. Tickets may be easily transferred to another party by logging into your registration and changing the badge name and email address to a new attendee.


Seating is done on a first-come/first-served basis except for the lunch session. If a table is purchased, assignments are made based upon registration date — individual seats are also assigned by date and multiple guests within a single reservation will be seated together. Requests for special seating cannot be accommodated.

Special Needs

Reasonable accommodations will be made for attendees with special needs. If you have special needs, please send us your written request to

How do I become a sponsor?

Please contact Wendy Morris at

How do I become an exhibitor?

Visit our exhibitor page for information. Email with any additional questions.

Can I volunteer at the conference?

Yes! We depend on volunteers to keep things running smoothly. In exchange for their time and effort, volunteers are given complete access to Conference offerings outside of their shift schedule. Visit our Volunteer page for everything you need to know about signing up.

Are men welcome at the conference?

Most warmly! If you want to go fast, go alone. If you want to go far, go together. We believe that gender partnership is the surest way to create workplaces that work for everyone. While the majority of our attendees are women, men are starting to attend in greater numbers and typically find the day’s programming unique and enlightening.

I have another question. Who can help me?

Visit Contact Us for a list of contacts who can help.

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