Amy Cooper Hakim
2018 Session | Navigating Office Politics with Grace
Click Play below to listen to this session from the 2018 conference.
Your workday is filled with them—people who frustrate, whine, undermine, plot, and impede progress. You can’t always choose who you work with, but you can choose how you approach workplace drama. This session will detail specific techniques for doing just that with easy-to-follow scenarios for common situations. Taking into account the modern work issues including technology, generation gaps, and language barriers, researcher Amy Cooper Hakim and a panel of experts will discuss diffusing tensions and bringing civility back to the workplace. Come away with a better understanding of why people operate in different ways as well as clear strategies for working successfully with different personality types. Read More
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Office Politics: When Bosses Behave Badly
Power may not always corrupt, but it sure can bring out the egomaniac in some managers. That’s what industrial and organizational psychologist Amy Cooper Hakim found while doing research to update her book (which was originally written by her grandmother), Working with Difficult People: Handling the Ten Types of Problem People Without Losing Your Mind.
Of the 10 kinds of bad bosses you might encounter (yes, there are that many!), she says that narcissists are quite common. “Someone who is cold-blooded and ego-driven as a boss was probably like that as a subordinate, but it didn’t affect her manager, or for that matter, her colleagues, the way it now affects her direct reports,” Hakim explains. “When used for good, power can achieve great things. But when used improperly by a narcissist, it leads to bullying, which spirals downward and hurts productivity and morale.” Read More
