2018 Session | Navigating Office Politics with Grace

Click Play below to listen to this session from the 2018 conference.

Your workday is filled with them—people who frustrate, whine, undermine, plot, and impede progress. You can’t always choose who you work with, but you can choose how you approach workplace drama. This session will detail specific techniques for doing just that with easy-to-follow scenarios for common situations. Taking into account the modern work issues including technology, generation gaps, and language barriers, researcher Amy Cooper Hakim and a panel of experts will discuss diffusing tensions and bringing civility back to the workplace. Come away with a better understanding of why people operate in different ways as well as clear strategies for working successfully with different personality types.

Thought Leader: Dr. Amy Cooper Hakim, author, Working with Difficult People: Handling the Ten Types of Problem People Without Losing Your Mind

⚬  Paul Francisco, chief diversity officer, State Street
⚬  Cy Wakeman, author, No Ego
⚬  Kelly Williams Brown, author, Gracious and Adulting

Emcee: Pamela Sherman, HR business partner, global human resources and diversity & inclusion, Applied Materials