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From talking over others to not saying thank you, rudeness in the workplace can cut deeply and hijack focus. Even if people want to perform well, they can’t. Ultimately incivility hurts the bottom line. In this 30-minute teleclass, Christine Porath, professor of management at Georgetown University and author of Mastering Civility: A Manifesto for the Workplace, will share why it pays to be civil and how you can enhance your influence and effectiveness just by being civil. Everyone who is a manager or aspires to be one must sit in on on this class!
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