Shanis Windland

Feedback (and Other Dirty Words) | 2020 Session

Click Play below to listen to this session from the 2020 conference.

Feedback: the mere mention of the word can make blood pressure rise. But when it’s done right, giving feedback is the most effective means of improving communication and performance, and receiving feedback provides valuable opportunities to learn and grow. This session will help take the sting out of feedback and reclaim it as a motivating, empowering experience for you and your team. Author M. Tamra Chandler explains how feedback got such a bad rap and how to recognize and minimize the negative physical and emotional responses that can erode trust and shut down communication. Then a panel of accomplished managers offers their tips for giving and receiving more effective, focused, and fair feedback. 

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