Denise Cox

DENISE COX is the vice president of Americas region technical services for Cisco. Her team is charged with driving delivery excellence and value added customer support to customers and partners throughout the region to accelerate Cisco’s top line growth. Cox has over 25 years of experience in services and support, and is passionate about improving the customer experience through innovation and pre-emptive issue avoidance.  She joined Cisco from NetApp where she served as SVP of enterprise services for customer success operations, delivering personalized, high-touch consulting, delivery, and management services to NetApp’s strategic accounts.  Cox is a frequent keynote speaker at industry events and is an active participant in women’s networking and leadership forums.  She earned an M.S. in information technology from Pace University and a B.A. in communications from the State University of New York.  @cisco

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